Last Updated: 23/12/2008

Drivers enquiries

(Driving Licences - including lorry or bus licences)

If you contact us by telephone, you will be greeted by our interactive voice system. Staffed telephone enquiry hours: 8:00 am - 8:30 pm Monday to Friday and 8:00 am - 5.30 pm on Saturday. Outside these times you normally will be able to listen to a variety of messages covering the most commonly asked question on driver and vehicle licensing and vehicle registration

DVLA Contact Centre - Christmas and New Year opening hours

Wednesday 24 December - close 12.00 pm.

Thursday 25, Friday 26 and Saturday 27 December - closed.

Monday 29 and Tuesday 30 December - normal hours.

Wednesday 31 December - closed 5.30 pm.

Thursday 1 January 2009 - closed.

Friday 2 January - normal hours.

Telephone: 0870 240 0009

Fax:

0870 240 1651

+44 (0)1792 786 369 (Drivers Abroad)

Address:

Drivers Customer Services (DCS) Correspondence Team DVLA Swansea SA6 7JL (To avoid delay with written enquiries it is important to use the correct postcode)

E-mail: drivers.dvla@gtnet.gov.uk

Please Note: For confidentiality reasons it is not possible to release driver numbers or personal details from your driving record via e-mail replies.

Textphone: Textphone for the deaf and hard of hearing Textphone users 01792 766 366

Premium Rate Services: (Calls charged at 49 pence per minute)

Driver Check Service: 09061 393 837 (for hire car companies with driver's consent)